My interdisciplinary work and competences
Through my interdisciplinary work, I have gained extensive knowledge in the fields of information systems, artificial intelligence, IT management and development, business informatics, security and privacy management, as well as intellectual property and its marketing. My great passion is interdisciplinary work and research across various scientific and practical domains.
I am currently applying this knowledge in five different areas: science, teaching, consulting, development, and communication. As a lecturer and researcher, I share my expertise both nationally and internationally.
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Research
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Teaching
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Consulting
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Development
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Communication
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Publications & Patents
2026
KI-Agenten im Retail
Industry article · 23 July 2026
Belief in False Information: A Human-Centered Security Risk in Sociotechnical Systems
arXiv preprint arXiv:2601.07016
2025
Assessing omnichannel service quality in the public sector
Public Administration 103 (2), 581-599
Generative AI Usage of University Students: Navigating Between Education and Business
International Conference on Wirtschaftsinformatik 2025
Leveraging generative AI and ChatGPT in SMEs: a grounded model
Proceedings of the 58th Hawaii International Conference on System Sciences (HICSS)
Sharing Lies: A Socio-Technical Review on False Information Dissemination
Proceedings of the 58th Hawaii International Conference on System Sciences (HICSS)
2024
Process quality matters: investigating the inherent characteristics of quality and performance in digital, physical and omnichannel services
International Journal of Quality and Service Sciences 16 (5), 1-15
Work system quality assessment: a TIHPS grounded measurement model
Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS)
Digital Transformation of the Public Sector: Essays on Quality, Strategy and Success of Digital Infrastructure, Services and Artificial Intelligence
doi.org/10.18445/20240624-114639-0
Making digital file management successful: a grounded model of DFM adoption in the public sector
Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS)
2023
AI in government: a study on Explainability of high-risk AI-Systems in law enforcement and police service
International Conference on Wirtschaftsinformatik, 393-407
Artificial intelligence explainability requirements of the AI act and metrics for measuring compliance
18th International Conference on Wirtschaftsinformatik (WI 2023)
Success of digital identity infrastructure: A grounded model of eID evolution success
Proceedings of the 56th Hawaii International Conference on System Sciences (HICSS)
2022
The TIHP framework–an instrument for measuring quality of hybrid services
Proceedings of the Pacific Asia Conference on Information Systems (PACIS)
2017
Method and device for mobile training data acquisition and analysis of strength training
US Patent 9,750,454
Verfahren zur Bestimmung von Trainingsparametern mit Hilfe eines mobilen Endgerätes
DE Patent App. DE102015013823A1
Verfahren zur Bestimmung von Trainingsparametern
DE Patent App. DE102015010986A1
2016
Verfahren zur Erfassung einer Länge oder eines Umfangs eines Körperteils oder -segments mit Hilfe einer Sensoranordnung
DE Patent App. DE102015007631A1
Verfahren zur Abschätzung eines fehlenden Modellparameters für ein Modell eines Bewegungsablaufs
DE Patent App. DE102015004304A1
Verfahren zur Verarbeitung von Sensorinformationen einer an einem Körperteil angeordneten und an dem Körperteil ausgerichteten Sensoreinrichtung
DE Patent App. DE102015004448A1
2015
2013
Verfahren und Vorrichtung zur mobilen Trainingsdatenerfassung und Analyse von Krafttraining
DE Patent DE102011121259B3